FAQ

Do you have experience with germanium (Ge) targets?

Yes, we have experience handling germanium (Ge) targets.

Please inquire for price, delivery time, and other details.

Is it possible to ship materials that are difficult like Tungsten、Zirconium、Hafnium to obtain?

Yes, we have a system in place that allows us to ship based on our past track record and experience.

Is the quote free?

Yes, it is free.

Can you provide a quote without drawings?

Yes, we can provide a quote based on specification information alone. 

Can you handle small-volume orders?

Yes, we accept orders starting from a single unit.

We handle everything from prototypes for R&D to large-volume orders. Please feel free to consult with us.

Please explain the quotation process.　

Please fill in the message field of the inquiry form with your request

・Request quote via email

・Want to discuss by phone

・Request online meeting

and submit it.

A representative will contact you within 3 business days.

What is the estimated delivery time?

Delivery is typically within 3 weeks from order placement.

For special specifications or cases requiring additional processing time, we will inform you during the quotation process.

Can I schedule an individual consultation online?

Yes, we can accommodate that. 

How many days does it take to receive a response to my inquiry?

We typically respond within three business days. If you require urgent assistance, please call our office.

Alternatively, please submit your inquiry via the contact form with the subject line marked 【Urgent】.

I submitted an inquiry via the form but haven't received a response.

If you haven't received a reply after three business days, your email address may be incorrect or the message may have been filtered into your spam folder. We apologize for the inconvenience. Please check your email settings and contact us by phone.

Sputtercore Co.,Ltd. Inquiry contact point（TEL：06-6732-9818）